Raincharm’s Weblog

Such are the questions that rattle around inside my head 5ish in the PM.

6ish was closer to the actual time my meeting got out.
Ready to go home – time to myself this evening.

Back in my office – 1 message waiting.
OK – check it out, it is only a message …..
From my carpooler (not today) telling me about an accident on the freeway home that had traffic wrapped in knots.

OK – maybe I’ll work a bit more, wait for traffic to die down.
Phone rings (cell phone – in my purse). Carl – can I please come home and give him a ride from his massage appointment to the ball game. He will be late anyway, and then won’t have to park.
So – agree, even with horrid traffic I can go ahead and leave now. Maybe get home in the hour before he will be ready.

Turn off computer, pack things to leave.
Phone at front counter is ringing. Another work person picks it up.
Do I want it at the front counter or in my office?
?!? Do I want it at all? Maybe it is Carl again.
Put it through to my office.
Customer that is not happy with a letter I sent out last week – stunned is the word he used.

I have not been looking forward to this call and now it is way past work time, and I am trying to leave.
But I let him say a bit, and then suggest we should meet.
Turn the computer back on, he does the same.
We settle on Thursday.

Computer off, pack up again.
But wait – why did his call come through to the front desk?
It should have gone to the overnight message center.
We can’t figure it out. Make a few calls, but not to the who really know.
Going in circles – nowhere fast.
Finally try calling in myself – and it goes to the overnight message just fine.
The customer must have just started pushing whatever he thought would get a live person. And because there was a live person in the vicinity of the front desk 1-1/2 hours after closing – he won.
[Really – glad I got the meeting set without phone tag – he will probably be happier for the less hassle factor]

Drive home. And happily, the only vestige of the accident by now is a motorcycle being loaded onto a tow truck.
And I beat Carl home, so am ready to whisk him to his destination – as soon as he arrives that is.

Isn’t my life fascinating!

This entry was posted on April 19, 2010 at 7:24 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.